How It Works
Simple, fast and secure messaging
For Families
Sending a message to your loved one is quick and easy
Download App & Create Account
Download the Purple Post app and sign up or login with your existing Purple Visits account
Buy Credits
Send messages from just 50p each
Write & Add Photos
Compose your message (up to 1,500 characters) and add up to 3 photos
Send Instantly
Your message is delivered immediately to tablets or printed on-site
Get Reply
Receive reply notifications when your loved one responds
For Prisoners
Two delivery methods depending on your establishment
Receive on Tablet
Messages appear instantly on your in-cell tablet
Read & View Photos
Read the message and view all attached photos
Reply Using Tablet
Type your response directly on the tablet
Sent Back to Family
Your reply is delivered instantly to your family
Receive Printed Message
Get your message and photos printed and delivered
Write Reply on Magic Sheet
Use the special reply form to handwrite your response
Staff Scan Reply
Prison staff scan your handwritten reply. No stamps, no postal delays.
Delivered Digitally
Your handwritten reply arrives directly in the Purple Post app
For Organisations
Solicitors, companies, charities and probation services
Register Your Organisation
Complete the online application with your organisation details and reference number
Application Reviewed
Our team verifies your organisation and coordinates with the selected prison(s) within 3–5 working days
Receive Account Access
Once approved, your nominated responsible party receives login credentials by email
Staff Send Messages
Authorised staff can send messages and photos on behalf of your organisation
Messages Delivered
Messages are delivered to prisoners via tablet or print, subject to the same security screening as all Purple Post messages
Why Purple Post?
No matter which delivery method, you get the same great benefits
Instant Delivery
No waiting for postal service. Messages delivered immediately.
Photos Included
Send up to 3 photos with every message at no extra cost
70% Cheaper
Just 50p per message vs £1.64+ with Email a Prisoner (EMAP)
